Legal Center
Everything that governs how Elion operates — privacy, terms, AI usage, cookies, call recording, and WhatsApp notices.
Public Legal Documents
- Privacy Policy
What data Elion collects from your AI voice agent, how it is used, and the providers that process it.
- Terms of Service
The terms and conditions for using the Elion AI voice agent platform.
- Refund & Cancellation Policy
How Elion subscriptions renew and cancel, when refunds are or are not provided, and how billing disputes are handled.
- Cookie Policy
Which cookies and similar technologies Elion uses, why, and how you can manage your preferences.
- AI Usage Policy
How Elion uses artificial intelligence, the role of automated voice agents, and the limits of AI-generated responses.
- Acceptable Use Policy
The activities permitted and prohibited when using the Elion platform and AI voice agents.
- Call Recording Notice · Informativa registrazione chiamate
How and why calls handled by your AI voice agent may be recorded, and the consent requirements that apply.
- Data Retention Policy · Politica conservazione dati
How long Elion keeps call audio, transcripts, leads, and account data, and when it is deleted.
- WhatsApp Notice · Informativa WhatsApp
How Elion handles messages and data when WhatsApp is used as a communication channel.
- Legal FAQ
Plain-language answers to the most common legal and privacy questions about using Elion.
- Onboarding Consents
A summary of the consents and acknowledgements collected when setting up your Elion account and agent.
Questions about any of these documents? Email legal@elionagent.com.