Need help with ELION?
Choose how you want to get help.
Via emailSend us your issue and our team will get back to you.Any helpChat with ELION Help Center about your account, dashboard, calls, leads, knowledge, settings and more.
For account-specific help, sign in to the Help Center.
Common questions
- How quickly will I hear back?
- A real person reads every request. We reply by email to the address you give us, and we prioritise anything that stops you from using ELION.
- I can't sign in. Which option should I choose?
- Choose “Via email”. Describe what happens when you try to sign in and include the email address on your account.
- Can ELION see my account when I ask for help?
- Yes — after you sign in, Any help runs on your own workspace, so answers about your calls, leads and knowledge base are about your account, not a generic one.
- Is there a direct email address?
- You can always write to support@elionagent.com. The form on this page sends to the same inbox and includes the details our team needs to help faster.